Our services & how we work

 

INITIAL CONSULTATION (60 - 90 minutes)

 In preparation for your Initial Consultation we recommend that you -

• Don't clean up (so we can observe how your home functions)
• Copy a set of architectural plans for your Designer
• Gather inspirational images/photos to share your vision
• List your pain points in order of priority
  
• Determine your budget and ideal timeframe
  

When we arrive onsite we recommend you take us on an informal tour of your home, so we can observe how it functions and flows.  Be sure to point out your favourite features, as well as any pain points, so we have clarity around what you would like to keep vs what you would like to change.  In turn, we will ask you lots of questions and take plenty of photographs/measurements to ensure we have all the information we need.  

PROJECT DEVELOPMENT QUOTE

Following your Initial Consultation we will provide you with a written quotation for any 'Project Development' work that may be relevant to your project.  A Project Development quote may include conceptual drawings, sourcing of colours, materials and finishes or the preparation of design schemes.

Note: Payment in full is required upon acceptance of all Project Development quotes.

FOLLOW-UP CONSULTATIONS

When we are ready to present our ideas, selections and/or schemes, we will contact you to arrange a follow-up consultation.  We actively encourage your feedback at this stage, so please don't be afraid to speak up if you don't feel comfortable with the direction we are going in.

Note: Follow-up Consultations are charged at your Designer's hourly rate.  

PRODUCT QUOTE

Once final decisions have been made for any custom made cabinetry, furniture, window treatments, rugs, soft furnishings and/or accessories, we will provide you with a written quotation which includes delivery and/or installation as appropriate.

Note: A 50% deposit is required upon acceptance of all Product quotes, with a further 25% payable upon receipt of materials.  The final 25% balance is due prior to delivery and/or installation.